In this installment, I will be covering some basic tips to help appliance owners maintain their products for a long and trouble-free lifespan. These are simple tips that anyone, including you, can do!
Lets get started…
So, you just took delivery of your new appliance from Living Direct…and you’re so excited! It’s new, shiny, and just what you wanted! There you are, the product is unpacked, and ready to install, so…
Folks, let’s grab a cup of coffee and sit back with that new owner’s manual. I know, it’s easy to say that you don’t need to, the product is so easy to use, so why do I need to waste time reading the manual?
Because it will help familiarize you with all of the controls, installation, maintenance, and perhaps just as important, it gives you the chance to read through the warranty, so if, in the unlikely event that you have a problem with the unit, you know who to call, what information to have ready when you call, and it gives you an understanding of what to expect when you speak with the service agent.
We really do value you as a customer and we want a good rapport with you.
Make sure that you follow all of the installation instructions provided with the unit. That is a vital step. Just like building a home, the foundation is the most important part. A good installation sets the stage for a long product life and a happy customer. If you have the right skills to install the product, go for it! If not, you’ll want to contact a qualified appliance tech to help you do it right.
Make sure you are familiar with the product controls, menu functions, and understand just exactly what the unit is designed to do. Again, the manual will come in handy. If you have further questions, contact us. We’ll have a friendly, knowledgeable, and helpful agent waiting for you!
Each and every unit, no matter how often it is used, will eventually need some sort of maintenance. It’s a fact. Air conditioners need regular filter cleaning, have the water accumulation drained from it’s storage tank, and set up correctly for maximum performance. Dishwashers need a good supply of hot water, good quality detergent, and the right voltage to do the job right. Wine coolers need regular cleaning to remove dust and debris from internal parts, and good airflow to keep that wine cool. Power surge protection is highly recommended!
So, as you can see, there are things that you can do to make your purchase a wise investment. I wanted to give you an overview first, and in my next blog post, we’ll start to focus on individual products, and we will get down to the nuts-and-bolts of each. I have lots of tips to help you “keep ‘er humming” day after day for years to come!
Dave’s Tip of the Week: “Safety First! Unplug that unit before doing any maintenance!”
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